Re: [PLUG] Trapped in hibernate

[Josh Zenker <jzenker@gmail.com>]

On the topic of Dell recovery media, in the past, I was able to get Dell Support to send me a recovery DVD by telling them that I installed a new hard drive which is missing the recovery partition. YMMV, but I can personally say it was relatively little hassle.

On Friday, May 20, 2016, Eric H. Johnson <ejohnson@camalytics.com> wrote:
> Hi all,
>
> This is more a Windows problem than Linux, but maybe someone has encountered it.
>
> I have a Dell laptop running Windows 7 pro that crashed coming out of hibernate. It first said a file was corrupt, unfortunately I did not write it down. Startup repair was able to repair that file however.
>
> Now it just runs startup repair and after several times trying, says startup repair cannot repair this computer automatically. Looking at repair details, it says number of root causes is 1, but all checks seem to have passed.
>
> While I can get to a command prompt, I was not able to directly access the file system or copy off the existing files. I booted to a Linux live CD and was able to back up all files. The odd thing was that I could not directly mount the drive because it was still tagged as in hibernate mode, or some such thing.
>
> I was able to mount the drive read only and backed up all of the files that way.
>
> I then tried to reinstall Windows. Other than startup repair, it does not give an option to repair the existing install, so I tried to install another instance along side. It got to step 2, expanding files and just sat on 0% for several minutes before saying it could not install, but gave no other error message.
>
> A couple other notes, Dell does not ship recovery media and the HD in the computer was previously replaced and has no recovery partition. I don't know the windows product id, but expected a reinstall would find the existing one. Downloading the install image from MS requires the product id, so I just used a generic windows 7 64 bit iso for the install media.
>
> At any rate, could the reason I cannot install be that the hibernate flag is still set, and is there any way to reset it? Any other ideas?
>
> Thanks,
> Eric
>
> -- 
> Sent from my Android device with K-9 Mail. Please excuse my brevity.
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