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Re: [Plug] Voicenet [Was: DSL]
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Aaron Brown wrote:
> I have been using Voicenet for 2 years now, and never had a problem with
> them, there was the outages once in a while, but that you will get
> everywhere.
I was a Voicenet user for a couple of years (again, about three years ago). They had a lame news feed, poor e-mail service (there's *no* *reason* to lose e-mail in a store-and-forward environment!) and the kicker was when they lost one of their drives which had users directories on it and sent out e-mail saying, "Hope you all had backups, because we don't!". Totally unacceptable behavior.
I moved to Fastnet after that. The first time I called tech support was the first time I installed Linux. It was around 1:30AM and I got a guy on the line who told me "Well, we don't officially support Linux" and then proceeded to tell me how to configure PPP, set up my hosts.allow/.deny files, configure Netscape and pointed me at Slashdot and Freshmeat. *Far* above and beyond the call, IMHO.
-- Tracy Nelson
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