[Plug] Re: the voicenet/dsl saga

["Jason S." <jason@sn.com>]

Too true. Its my own fault for giving them a shot. Believe me, I 
regret it.

So when do you start your new job?

J.

When I grow up, I wanna be more like me.
I had a clue. I didn't like it. I took it back and exchanged it for an
attitude.  

On Fri, 10 Sep 1999, Tombo wrote:

> Jason Jason Jason,
> 
>     My dear friend you knew what you were dealing with all along. I mean 
> really. You Eric and myself escaped for a reason and knew first hand what 
> it was like. Not to mention Mr. Cheapskate of an owner. Did you really 
> think Carmen was willing to spend money to improve the company??? Jack is 
> trying to roll too! its a sign man its a sign.
> 
> 
> At 05:27 PM 9/10/99 -0400, Jason S. wrote:
> >The voicenet DSL saga continues. I'm sitting here looking at my
> >worthless contract, wondering what on earth possessed me to pay
> >$700 in advance 3 months ago. The date on the contract is
> >6-24-99.
> >
> >Covad is running the lines. At the begining of the month, I checked
> >their website for availabilty and according to them, it wouldnt be
> >until the 9th (at least). Now, why is it that I could find that info
> >in 2 minutes, yet voicenet felt the need to lie to me, then trap
> >me by claiming "cancelation fee" when I asked for my money back
> >earlier in the month? So I sit and wait.
> >
> >When a friend in my area tried to get DSL from concentric they were
> >initially told it was available. Later, they were told it wasnt, the
> >contract was canceled, and no money changed hands. They were pretty
> >much told "Sorry, we cant do this now, contact us in a couple months"
> >This was back in june.
> >
> >When I called, they said yes, 30-40 day install time "blah blah"....
> >its been almost 90. Now I can spend a bunch of $$ on a lawyer to
> >get back money I should never have spent in the first place.
> >
> >I just attempted to call to find out the status of my order around
> >4:30. I doubt I'll hear back. "The Person" I need to talk to was "on the
> >phone". Evidently there's one all knowing person that can answer the
> >question of "When can I expect service?". I guess monday morning I'll
> >try to call one last time. At this point I dont even want the service.
> >They've already broken the contract by not installing the service in
> >a timely manner.
> >
> >If you're considering Voicenet, dont bother. This reminds me more of a
> >bad racket than a serious business. I've absolutely no desire to support
> >a business that flat out lies to its customers. When I called at the
> >begining of the month to cancel, I was warned that "if you cancel now,
> >there will be a cancelation fee. You're very close to having it
> >installed, you should just wait it out". When I aske how much the
> >fee was, it was "several hundred dollars". So I guess its a good
> >thing I'm patient. Otherwise I'd have to pay a bunch of money for a
> >service I never recieved.
> >
> >Maybe other people have other experiences. But I just felt like sharing
> >mine.
> >
> >J.
> >
> >When I grow up, I wanna be more like me.
> >I had a clue. I didn't like it. I took it back and exchanged it for an
> >attitude.
> 
> "They who can give up essential liberty to purchase a little safety, 
> deserve neither liberty nor safety."
> -       Benjamin Franklin
> 


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