William H. Magill on Wed, 31 May 2000 16:28:43 -0400 (EDT) |
> 3. Bell Atlantic tells me they will charge us something like $250 if > we leave them (or bellatlantic.net), this representing what they claim > is the subsidy on the DSL modem. If I have to, I have to, but I'm > ??? Unless you got the modem for free. You paid for the modem in cash, up front. And/or why should they [BA the tarrif company] charge you if you are returning the modem to them? Unless the $250 is really from BA.net the profit making company.... their reps do a very poor job of differentiating between the two when you talk to them on the phone - they both use the name Bell Atlantic. Also, unless BA changed policies since December you've got a 30 day cancellation privledge. You can probably get them to let you go by telling them that you are running Linux (or a Mac) and that therefore they don't support PPOE. This was supposed to change in March... but didn't, so it might have by now. (but I doubt it.) BA was very bad back in Nov-January. They have been improving, but I don't belive that they are even close to resolving most of their support problems. They have been having rolling DSL outages again for the past 72 hours. (at least out of Evergreen.) -- www.tru64unix.compaq.com www.tru64.org comp.unix.tru64 T.T.F.N. William H. Magill Senior Systems Administrator Information Services and Computing (ISC) University of Pennsylvania Internet: magill@isc.upenn.edu magill@acm.org http://www.isc-net.upenn.edu/~magill/ ______________________________________________________________________ Philadelphia Linux Users Group - http://plug.nothinbut.net Announcements - http://lists.nothinbut.net/mail/listinfo/plug-announce General Discussion - http://lists.nothinbut.net/mail/listinfo/plug
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