Re: [PLUG] RCN dial-up

[John Novatnack <john@plan.mcs.drexel.edu>]

I hate to say this, but I highly doubt this is a RCN problem.  If this 
was a problem with RCN's DNS's servers, you could not even get through 
on the phone line, so many people would be calling.  Not to mention they 
most likely have multiple back ups of each server.  I used to work at a 
ISP, and the sad fact is, there are a number of things within windows 
that can inhibit your DNS from working.


Naresh wrote:

> Paul,
>
> Yes! I have been having problems with RCN internet connection too. This is
> on my fathers Windows 2000 (Pro) machine. I can ping the ip address for
> yahoo but I can't seem to ping www.yahoo.com. therefore I concluded it was
> a DNS problem. When I e-mailed RCN from my school account, they just sent
> me documentation on how to set it up. They did not answer my question. I
> am thinking of switching my ISP to something cheap (Around Upper Darby
> Area).
>
> Hope this helps...
>
>
> Good Luck,
> Naresh.
>
> On Mon, 16 Sep 2002, Paul wrote:
>
>  
>
> > Does anyone use and have intermittent DNS problems with RCN dial-up?
> >
> > Sometimes name resolution fails under both Linux and WinX.  Sometimes
> > DNS will stop responding during a connection, and sometimes it won't
> > work at all.
> >
> > I called RCN's "tech support" and spoke with a "level 2" technician.
> > They gave me some garbage about the need to have "Client for Microsoft
> > Networks" installed.  They wouldn't help me check the settings on my PC
> > because I couldn't verify that I have an original Windows XP
> > Professional CD.  I do have a Dell WinXP Home Edition reinstallation CD
> > for my laptop, so they checked the settings on the laptop.  All they
> > wanted me to do is enable "Client for Microsoft Networks" for my dial-up
> > connection.
> >
> > I'm connected now using WinXP Pro *without* using "Client for Microsoft
> > Networks"!
> >
> > I asked how a Mac can connect without a problem.  (How does a Mac connect?)
> >
> > Basically, I feel that they have a network problem, or a bad design,
> > which causes intermittent name resolution failure.  But, they are hiding
> > behind the requirement to have an original Windows CD and M$ client
> > software installed.  Very frustrating.
> >
> > Has anyone else had a similar experience?
> >
> > _________________________________________________________________________
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> >    
>
> _________________________________________________________________________
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>  


--
John Novatnack
john@plan.mcs.drexel.edu

ITCS Laboratories <http://plan.mcs.drexel.edu/>



_________________________________________________________________________
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