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Re: [PLUG] OT: Linux Business Forum
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Paul said:
> What is a technician or administrator paid for? Are they paid to be the
> middle person between a big technology corporation and the business
> using their technology, or are they paid to provide direct support? Any
> job I've had as a computer support person I rarely if ever contacted
> the vendor for assistance.
But you COULD. That is an important point. Someone else to fall back on.
Someone who is directly responsible for the software that you are using -
the authors. (or agents, whichever)
Or, as a last resort, sue. :-)
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