| gabriel rosenkoetter on Tue, 31 Dec 2002 15:21:04 -0500 |
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On Tue, Dec 31, 2002 at 02:38:08PM -0500, Fred K Ollinger wrote: [Comcast] Yep. Speakeasy is run by and for people with a clue, and so they're actuall customer service oriented. Comcast is run by a Cable TV company, who are used to their users stealing their premium service (or service at all) in one way or another, partly because it's so overcharged. Thus the opposition from them. No, it doesn't really make sense if you stop and think about it, it's just ingrained habit. > If you move w/ speakeasy, tell them one month in advance. I'm offline for > a few weeks b/c they have to install something to get me backonline in my > new building. It's a little late for that now, I move on Wednesday. :^> I spoke with the Speakeasy transfers guy, who told me that the best route to follow was a new phone line install, new service subscription, and then, after it's up, switching my four in-use IP addresses in for the four provided with SDSL service. He said it'd take two weeks before he could even do anything if I transferred my existing phone number, but that he could move pretty much immediately as soon as the new number was active if I got a new Verizon install. In any case, as I said before, it doesn't really matter how long it takes, I can keep the wireless link up. (My subletters get to suck it up and deal with a few cables strung around.) > I moved a few blocks down the street from the old place. I'm in the city > so I can't be their only customer. It's a bit annoying and confusing not > being online. Well, I'm moving, quite literally, across a parking lot, which means I'm probably in the same cage, if not the same rack, up at the CO on Baltimore Pike. Sounds like you more likely got bit by Verizon than anything else. It's the Verizon provisiioning that takes a stupidly long time, and some times Covad gets backed up (but they only took a couple days on my original install). Once all that's in place, Speakeasy's modifications are nearly all in software, and I've never known them to drag their feet on something that could be done quickly. Probably, things are also complicated by non-exposed and aging telco cabling in the city. Hope that sorts itself out soon. Cheers... -- gabriel rosenkoetter gr@eclipsed.net Attachment:
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