On Tue, Dec 31, 2002 at 02:38:08PM -0500, Fred K Ollinger wrote:
[Comcast]
Yep. Speakeasy is run by and for people with a clue, and so they're
actuall customer service oriented. Comcast is run by a Cable TV
company, who are used to their users stealing their premium service
(or service at all) in one way or another, partly because it's so
overcharged. Thus the opposition from them. No, it doesn't really
make sense if you stop and think about it, it's just ingrained
habit.
If you move w/ speakeasy, tell them one month in advance. I'm offline for
a few weeks b/c they have to install something to get me backonline in my
new building.
It's a little late for that now, I move on Wednesday. :^>
I spoke with the Speakeasy transfers guy, who told me that the best
route to follow was a new phone line install, new service subscription,
and then, after it's up, switching my four in-use IP addresses in for
the four provided with SDSL service. He said it'd take two weeks
before he could even do anything if I transferred my existing phone
number, but that he could move pretty much immediately as soon as
the new number was active if I got a new Verizon install.
In any case, as I said before, it doesn't really matter how long
it takes, I can keep the wireless link up. (My subletters get to
suck it up and deal with a few cables strung around.)
I moved a few blocks down the street from the old place. I'm in the city
so I can't be their only customer. It's a bit annoying and confusing not
being online.
Well, I'm moving, quite literally, across a parking lot, which means
I'm probably in the same cage, if not the same rack, up at the CO on
Baltimore Pike.
Sounds like you more likely got bit by Verizon than anything else.
It's the Verizon provisiioning that takes a stupidly long time, and
some times Covad gets backed up (but they only took a couple days on
my original install). Once all that's in place, Speakeasy's
modifications are nearly all in software, and I've never known them
to drag their feet on something that could be done quickly.
Probably, things are also complicated by non-exposed and aging telco
cabling in the city.
Hope that sorts itself out soon.
Cheers...