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[PLUG] Support Requests Tracking Software?
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I'm looking for a [Free/OSS] simple helpdesk/support tracking program
with a web interface. It seems all the ones I have looked at have way too
many features and I'd prefer something that didn't require an *SQL backend
(but the *SQL thing isn't a real big deal). We only have 2 support people
that need to be able to administer the requests. My only other "hope" is
for a way that the program will send out an e-mail when problems are
added/updated. I checked out freshmeat and din't really come up with
anything. The best option I have seen is "Request Tracker" but it has way
more features then I need/want.
Ed C.
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