Jeff Abrahamson on 30 May 2005 02:33:21 -0000 |
On Sun, May 29, 2005 at 05:20:59PM -0400, Stephen Gran wrote: > [26 lines, 208 words, 1336 characters] Top characters: -etoansr > > On Sun, May 29, 2005 at 04:27:56PM -0400, Jeff Abrahamson said: > > I'm trying to figure out how to handle AOL. > > > > I was having trouble with AOL not accepting mail from me. I would get > > messages like this from them: > > > > I set this up. All of the complaints are AOL users complaining about > > legitimate mail coming from purple.com hosted lists to which they have > > subscribed. > > Use verp for mailing lists. You will then see who complained from the > envelope that aol sends the message back to. then just unsubscribe the > individual knuckleheads and wait. There's nothing else you can do with > aol, unfortunately - they just are too bug to listen or care. I think what happens is that AOL users click some "this is spam" button and I get an email sent to a special purple.com address. That email has an attached email message (no headers) with the suspected spam. But, as indicated by Tom, I have no idea who claimed it was spam. I suspect the users are thinking they are going to block that sender, not the list. Anyway, I don't think verp will help here because of that. It's not the bounce, it's the scomp@aol.com report. I talked to "postmaster support" at AOL. It's staffed by morons. Example: first question, "Are you sending your mail from an email address or from a domain." I'm not exaggerating, I'm afraid. It didn't get much better. I asked about white listing. He referred me to a URL, http://postmaster.aol.com/tools/whitelist_guides.html that says that to be white listed you have to send at least 100 emails per month to AOL users. Oh, well. I think I'm going to go ahead with the mass unsubscribe of AOL users with invitation to resubscribe. So dumb. *Sigh*. -- Jeff Jeff Abrahamson <http://www.purple.com/jeff/> +1 215/837-2287 GPG fingerprint: 1A1A BA95 D082 A558 A276 63C6 16BF 8C4C 0D1D AE4B Attachment:
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