Re: [PLUG] BitTorrant and routers - and Comcast

["Jonathan Bringhurst" <fintler@gmail.com>]

You can report this to the Department of Public Property. Basically
there are laws preventing you from being put on hold for too long,
being lied to, etc. Just go to
<http://www.phila.gov/property/cable.html> and file a complaint.
They'll get back to you within a day or two. Their response is really
effective and they have a great amount of control over Comcast.
Someone I know had a problem with a $600 bill with no line items, so
the Public Property Dept called up Comcast and got the bill to $0
within a week. Just tell them that you were told that you would get
unlimited bandwidth and they canceled your account because you used
too much bandwidth. Most likely you'll get a refund the period your
service got cut off. Good luck.

-Jon

On 2/19/07, jeff <jeffv@op.net> wrote:
> as an aside, you need to keep track of your dl totals if you have
> Comcast.  For the full story, check out consumerist.com
>
> I just got bit by the fine folks at Comcast.  They shut off my service
> for the better part of a week, in spite of my return phone calls.  I had
> to traverse several levels and departments, finally winding up in
> Corporate.  It took Corporate all day to get Abuse to return my calls
> and they had to try twice.  Abuse only has voice mail - no incoming lines.
>
> Abuse flagged me as a high downloader.  They won't, however, tell me
> what the baseline is or what the cap is supposed to be.  Just told me to
> drastically reduce my downloading.
>
> I despise Comcast, but they're the only thing going.  No trouble in over
> 7 years of service (til now).  I'd eat glass before ordering Verizon
> DSL.  Verizon could throw itself to the ground and miss (and it would be
> 3 weeks late doing it).
>
> I have a dish for tv but since it's affected by weather, I won't use it
> for net connection.
>
> It looks like `slim pickins' is an understatement.
> Any suggestions out Abington way?
>
>
> Thanks and beware,
> jeff
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