| gabriel rosenkoetter on 6 Oct 2007 00:28:25 -0000 |
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At 2007-10-05 19:39 -0400, Brent Saner <brent.saner@gmail.com> wrote: > 2. BURN! let's just keep all criticism off-list from now on. that goes for > everyone Fair point. I thought about sending that privately instead, but didn't because I had been criticized in public... but the real winner was the clearly on-topic bit below I'll be responding to in a moment. I think *constructive* criticism (personal or general) that relates to the (relatively broad) topicspace is completely appropriate. I think that does include MUA and various other software application (ie, spelling- and grammar-checkers) usage and preferences (which may be better described as "discussion" rather than "criticism", really). > 3. does speakeasy provide hardware? is there any proprietary necessary > stuff? (i.e. verizon fi-os "HIGHLY DISCOURAGES" you to use your own router. > this is because the ones they provide have patched firmware that lets them > jack into your router. my GUESS is to upgrade the firmware when it needs it, > but who the hell KNOWS what they're really doing) Speakeasy doesn't do any of that stupid crap. Yes, they provide hardware, but they also provide good hardware, and, so far as I know, they don't require you to buy or use their hardware (btw: neither does Verizon, at least not with a business line... if you've got a DSL modem that does bridged DSL and it manages to connect on their network, that's fine by them... I didn't read any of that "HIGHLY DISCOURAGE" language around the business ADSL line I've got now, which is working much better now that they replaced what was actually a dud modem). I haven't ever seen the need to use my own gear for a DSL modem (I don't want anything smart attached to the phone line; I do that in the first hop via Ethernet after it), so I haven't gone through the motions of asking them for the various DSL configuration data (and conspiracy theorists may suggest that they're less open than they used to be given their new corporate owner, but I don't think that's true), but my overall experience with their tech support suggests that they will do their damn jobs and help you with that. (Five years ago, I'd have tacked on a caveat that I'm pretty sure DCANet is just as good an ISP, and that I'd be with them instead, as a regional provider who don't suck, if I didn't want to theoretically maintain my account relationships while moving nationally... but DCANet doesn't deal with individuals because Comcast and Verizon managed to shoulder them out of the market with greater advertising capital--they were the first place I went when Speakeasy told me they just couldn't service my new address. It's too damn bad: too few businesses that are too large are demonstrably a bad thing for the consumer, especially in this space.) -- gabriel rosenkoetter gr@eclipsed.net Attachment:
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