Brian Stempin on 14 Nov 2007 16:38:31 -0000


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Re: [PLUG] drive testing

  • From: "Brian Stempin" <brian.stempin@gmail.com>
  • To: "Philadelphia Linux User's Group Discussion List" <plug@lists.phillylinux.org>
  • Subject: Re: [PLUG] drive testing
  • Date: Wed, 14 Nov 2007 12:38:20 -0400
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This is true....some of the techs there will not diagnose your computer if you're running something other than the OEM supplied version of Windows.  You kinda have to lie to them...they don't get that bios utils will work regardless of the OS :-P

On 11/14/07, Chad Waters <chad@chadwaters.com> wrote:
On 11/14/07, Brian Stempin  wrote:
> Usually that sounds indicates that the drive heads are beating against a
> post.  I would immediately back everything up.
>
> If you can prove to HP that the drive is dead, they'll let you just ship
> back the drive as opposed to shipping the entire laptop.  Usually, their
> diagnosis procedure is to use the HD test utility that is embedded into the
> BIOS.  I would start by using that to see if the drive fails.
>

And don't mention that you're running linux because they'll say that's
the reason behind the failure. :)
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___________________________________________________________________________
Philadelphia Linux Users Group         --        http://www.phillylinux.org
Announcements - http://lists.phillylinux.org/mailman/listinfo/plug-announce
General Discussion  --   http://lists.phillylinux.org/mailman/listinfo/plug