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Brian Stempin (brian.stempin@gmail.com) had this to say on 11/14/07 at 11:39:
> This is true....some of the techs there will not diagnose your computer if
> you're running something other than the OEM supplied version of Windows.
> You kinda have to lie to them...they don't get that bios utils will work
> regardless of the OS :-P
>
It's not so much as they don't get it. Don't forget, they go by a script,
and if you don't have their listed requirements, they're usually not allowed
to help you, because the company doesn't want to have the techs spend their
time on any OS that isn't in the script, and that the techs migh have to
"wing it" to solve.
> On 11/14/07, Chad Waters <chad@chadwaters.com> wrote:
> >
> > On 11/14/07, Brian Stempin wrote:
> > > Usually that sounds indicates that the drive heads are beating against a
> > > post. I would immediately back everything up.
> > >
> > > If you can prove to HP that the drive is dead, they'll let you just ship
> > > back the drive as opposed to shipping the entire laptop. Usually, their
> > > diagnosis procedure is to use the HD test utility that is embedded into
> > the
> > > BIOS. I would start by using that to see if the drive fails.
> > >
> >
> > And don't mention that you're running linux because they'll say that's
> > the reason behind the failure. :)
> >
> > ___________________________________________________________________________
> > Philadelphia Linux Users Group --
> > http://www.phillylinux.org
> > Announcements -
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> > General Discussion --
> > http://lists.phillylinux.org/mailman/listinfo/plug
> >
> ___________________________________________________________________________
> Philadelphia Linux Users Group -- http://www.phillylinux.org
> Announcements - http://lists.phillylinux.org/mailman/listinfo/plug-announce
> General Discussion -- http://lists.phillylinux.org/mailman/listinfo/plug
___________________________________________________________________________
Philadelphia Linux Users Group -- http://www.phillylinux.org
Announcements - http://lists.phillylinux.org/mailman/listinfo/plug-announce
General Discussion -- http://lists.phillylinux.org/mailman/listinfo/plug
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