Doug Crompton on 26 Jul 2012 18:52:53 -0700


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Re: [PLUG] SIP(VOIP) inbound suddenly fails on Verizon Business FiOS


Lee,

 You may want to refer to the links below for some troubleshooting ideas.
I know I was having a problem with a pay as you go VOIP provider and at
the time he ran me through a traceroute which determined what was
happenning. I looked at blocked ports for Verizon and Comcast and at least
as far as they admit only nusance ports are blocked mostly associated with
mail.

Doug

http://www1.cs.columbia.edu/~vs2140/projects/sip_tracert/report.html

http://www.voip-info.org/wiki/view/How+To+Debug+and+Troubleshoot+VOIP


On Thu, 26 Jul 2012, Lee H. Marzke wrote:

> All my inbound FIOS lines have quit working.
>
> I have Verizon FIOS,  not using any Verizon router,  just my Linux firewall
> and Asterisk box at internal IP 10.24.1.5
>
> I can do a SIP invite to my external IP 71... , and it appears to work.  Am I doing
> this correctly ?
>
>
> sipsak -vvv -s sip://800393xxxx@71.175.55.42
> fqdnhostname: 127.0.1.1
> our Via-Line: Via: SIP/2.0/UDP 127.0.1.1:49284;branch=z9hG4bK.5b13d8b9;rport;alias
>
> New message with Via-Line:
> OPTIONS sip://800393xxxx@71.175.55.42 SIP/2.0
> Via: SIP/2.0/UDP 127.0.1.1:49284;branch=z9hG4bK.5b13d8b9;rport;alias
> From: sip:sipsak@127.0.1.1:49284;tag=734e0cb8
> To: sip://800393xxxx@71.175.55.42
> Call-ID: 1934494904@127.0.1.1
> CSeq: 1 OPTIONS
> Contact: sip:sipsak@127.0.1.1:49284
> Content-Length: 0
> Max-Forwards: 70
> User-Agent: sipsak 0.9.6
> Accept: text/plain
>
>
>
> request:
> OPTIONS sip://800393xxxx@71.175.55.42 SIP/2.0
> Via: SIP/2.0/UDP 127.0.1.1:49284;branch=z9hG4bK.5b13d8b9;rport;alias
> From: sip:sipsak@127.0.1.1:49284;tag=734e0cb8
> To: sip://800393xxxx@71.175.55.42
> Call-ID: 1934494904@127.0.1.1
> CSeq: 1 OPTIONS
> Contact: sip:sipsak@127.0.1.1:49284
> Content-Length: 0
> Max-Forwards: 70
> User-Agent: sipsak 0.9.6
> Accept: text/plain
>
>
> send to: UDP:71.175.55.42:5060
>
> message received:
> SIP/2.0 200 OK
> Via: SIP/2.0/UDP 127.0.1.1:49284;branch=z9hG4bK.5b13d8b9;alias;received=10.24.3.5;rport=49284
> From: sip:sipsak@127.0.1.1:49284;tag=734e0cb8
> To: sip://800393xxxx@10.24.1.5:5060;tag=as2b4aa97c
> Call-ID: 1934494904@127.0.1.1
> CSeq: 1 OPTIONS
> User-Agent: Asterisk PBX 1.6.0.26-FONCORE-r78
> Allow: INVITE, ACK, CANCEL, OPTIONS, BYE, REFER, SUBSCRIBE, NOTIFY, INFO
> Supported: replaces, timer
> Contact: <sip:10.24.1.5>
> Accept: application/sdp
> Content-Length: 0
>
>
> Of course the SIP vendor "Vitelity" claims that SIP Invite UDP packets are
> seen leaving their firewall, so it's not their problem.
>
> I've called Verizon,  and they claim that no Business FIOS connections are filtered
> and they haven't make any peering changes.  Yes I can ping Vitelty just fine,  but
> their SIP invite messages don't even show up in my firewall logs, ( and the above
> sipsak invites to my external IP DO SHOW UP in firewall logs.
>
> So as far as I can tell the packets are getting lost on the Intenet ...  But
> neither Vitelity or Verizon are finding the problem.  Any ideas ?
>
> Also, internal SIP phones connected to Asterisk work correctly , and the POTS
> trunk from the Verizon ONT also works correctly ,  so Asterisk isn't having
> any problems as far as I see.
>
>
> Lee
>
>
>
>
>
>
> --
> "Between subtle shading and the absence of light lies the nuance of iqlusion..."  - Kryptos
>
> Lee Marzke,  lee@marzke.net     http://marzke.net/lee/
> IT Consultant, VMware, VCenter, SAN storage, infrastructure, SW CM
> +1 800-393-5217  office         +1 484-348-2230               fax
> +1 610-564-4932  cell           sip://8003935217@4aero.com    VOIP
>
>
>
>
> ___________________________________________________________________________
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>



"Although it is not true that all conservatives are stupid people,
it is true that most stupid people are conservative"

****************************
*  Doug Crompton	   *
*  Richboro, PA 18954	   *
*  215-355-5307		   *
*		  	   *
* doug@crompton.com        *
* http://www.crompton.com  *
****************************


___________________________________________________________________________
Philadelphia Linux Users Group         --        http://www.phillylinux.org
Announcements - http://lists.phillylinux.org/mailman/listinfo/plug-announce
General Discussion  --   http://lists.phillylinux.org/mailman/listinfo/plug