Re: [PLUG] WAS: spamassassin help: create a rule to score by sender TLD Now: Email support

[Greg Helledy <gregsonh@gra-inc.com>]

>  I have actually now spent the time to check your ip on our hostacc
> box, I can actually see no reason why your email would be returned.

I don't think there is any valid reason why my email should be returned.
> On that box we only use SpamCop.net & Ascams.com and you are listed at
> neither...
>
> As I said, it is a spammy thing to do, to re-write a bounce
>
> I looked in my exim logs...
>
> host lookup failed (23.91.125.37 does not match any IP address for
> grainc.arvixevps.com)
>
> So, the bounce was NOT "admin prohibition but "550 23.91.125.37 does
> not match any IP address for grainc.arvixevps.com"

I don't believe our system is "re-writing" anything.  If it is, it's the 
default configuration Arvixe provided us.  I wouldn't have any reason to 
go changing messages like that.  But at any rate, that's an internal 
message--what's sent to local users when our server can't deliver a 
mail.  Content of internal messages is our own business, isn't it?

> I see that your reverse zone is now delegated - you did that after the
> bounce?

I have not done anything administrative today.  I actually spent most of 
the day in the waiting room of a Toyota dealership, after blowing out a 
tire on our minivan.  It's all-wheel-drive and requires special run-flat 
tires that are scarce and time-consuming to install.  I would not be 
doing administrative tasks on our server or with our ISP over the wifi 
connection in a car dealership.  Assuming I even knew how to "delegate 
my reverse zone", which I don't.

I know that many (most?) people on this list are IT professionals (or IT 
professionals-to-be, some are still in school).  I have another 
full-time job and am self-taught on the side, so have some knowledge gaps.

> You should not re-write bounces... still... Not Cool !
>
> Then, your silence and your claim of my "paranoid" mail server, while
> you full well know what the problem was, beyond not cool.
>
> As you quickly (and silently) fixed your reverse zone delegation...
> host 23.91.125.37
> 37.125.91.23.in-addr.arpa domain name pointer grainc.arvixevps.com

I *don't* know what the problem is.  But I don't see how it's on my end.

> Also, to be clear - no "hyper paranoid" and you, knowing that you fixed
> your reverse delegation and still posting this to a Linux list? Dude, I
> am not a little kid and I am many things but stupid is not one of them.

What should I conclude, when dozens of users of the system never have 
any problem mailing anyone, except you?  It was not an accusation, just 
something I thought you should be aware of.  Knowing that my system 
doesn't generate spam, I considered your bouncing me to be a false 
positive.  I'd want to know if I was falsely bouncing you, so I thought 
you might like to know, too.  I didn't have any way to reach you other 
than the list.


--
Greg Helledy
GRA, Incorporated
P:  +1 215-884-7500
F:  +1 215-884-1385
www.gra.aero
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