Re: [Plug] Question on ADSL

[Greg Weber <angler@voicenet.com>]

valiant wrote:

> Hi all.  I have a question on ADSL.  I spent a good month shopping
> around to different ISP's on DSL service.  Then someone suggested I call
> Bell Atlantic and get ADSL service put in.  I call Bell and it was 49.95
> a month for the monthly service (Cheapest I found for DSL was 130/month
> 35 router rental a month).  They clearly stated that they do not offer
> any support for the Linux apache web server which I'm running (they'll
> wake up soon).  I have to get my own modem and if I want to use a router
> I have to set it up myself.  Here's the question.  Has anyone used Bell
> Atlantic's ADSL service to run their web servers.  If so, were there any
> problems you ran into or concerns you have?  What makes me want to go
> with them is that, they offer a 30 money back guarantee AND there isn't
> any contracts to sign AND I can be connected in 5 to 12 days (For DSL
> I'm told 60-90 days).  Thanks in Advance any help would be most
> appreciated
> Jonathan D. Jewell
> valiant@voicenet.com
> P.S.  Stay away from voicenet sales and support, I think they are all a
> bunch of apes and monkeys that escaped from the Phila. ZOO
>
> _______________________________________________
> Plug maillist  -  Plug@lists.nothinbut.net
> http://lists.nothinbut.net/mail/listinfo/plug

Amen.  I did not want to bring it up again but cannot resist this opening.
I would love ADSL or SDSL but sadly I am too far away from something.
That, however, did not stop Voicenet from wasting a couple months of my
time.  I went from 384 to 192k to 144k before I was told that service was
not available at all.  Seems my house moved further and further away from
some BA site.  OK, Bell probably gave Voicenet and Covad the wrong
information but that did not stop Voicenet from being totally rude.
Specifically, this fella Bill.  Now I admit my frustrated response to his
message that the deal was off (after many weeks, charging my credit card
and much other misinformation) probably put him on the defensive, but did
he really did not need to be so sarcastic and rude in his voicemail
response, I don't think so.  All would have been forgiven if I had recieved
some note of apology for my wasted time, but have not heard a thing from
them since asking for my credit card to be credited.

I know, The PLUG had warned me about Voicenet, but I had been happy with
then so far.  However, I can no longer recommend them.

P.S.  Apes and Monkeys do not escape the Philadelphia Zoo.

Greg


_______________________________________________
Plug maillist  -  Plug@lists.nothinbut.net
http://lists.nothinbut.net/mail/listinfo/plug