Casey Bralla on 21 Aug 2011 08:20:43 -0700

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Re: [PLUG] lightning strike - dead computer

Unless money is very tight and the computer is less than 2 or 3 years old, I 
recommend replacing the computer.  Trying to direct a deep troubleshooting 
protocol from across the country will take a long time, even if it is 
ultimately successful.

On Sunday 21 August 2011 9:51:13 AM Eric at wrote:
> My mom and my sister live just outside Albuquerque New Mexico and Friday
> they had a lighting strike.  It was close enough to take out their cable
> router, USB Hub (probably), the Vonage box, and my sister's computer.
> The computer won't start - no lights at all on the tower and no response to
> the power-on switch.
> Should I try to talk her through replacing the power supply or is there
> enough probability of a toasted motherboard to just recommend that she go
> to <local computer store> and replace the entire thing?
> I know, too little info.  Agreed.  Not much I can do when I'm dealing with
> two nurses and zero geeks on the other end of the phone.
> Eric

Casey Bralla
Chief Nerd in Residence

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