jeff on 21 Feb 2007 01:07:25 -0000 |
Art Alexion wrote: Jeff isn't in Philadelphia. Any Montgomery County or PA suggestions? I would say the PUC except that the maximum is probably vaguely referenced in the ToS agreement, and the PUC almost never challenges a utility unless forced to by a legislator or litigation. I would say that a vague reference is as binding as no reference at all, but you won't get the PUC to enforce that without serious prodding. I was thinking about mounting an all out attack, including suggestions from the fine folks here, but I want to be very careful. I figured PUC, FCC, local board of this kind of thing, a few congresscritters, etc. Obviously there is no shortage of pissed off Comcast customers to join me. Here's the careful part: I don't want to be the guy who killed the golden goose. Let's imagine, for a second, that I was somewhat successful (it takes a lot of imagination, but let's go with it). I might actually get caps in place - caps that are more serious than no official caps at all. The service was restored. I'm pissed as hell at the bloated corporation, but I chose to direct my attack at their lack of customer service. Even if there *were* a rule, no one should be treated like that. We'll see what kind of response I get before I go further.
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