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- From: "Brent Saner" <brent.saner@gmail.com>
- To: "Philadelphia Linux User's Group Discussion List" <plug@lists.phillylinux.org>
- Subject: Re: [PLUG] drive testing
- Date: Wed, 14 Nov 2007 12:52:06 -0500
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or, and i can vouch for this for all the customer service interaction type jobs i've been in, they just don't care enough to actually use the brainpower they have to skip ahead. :)
but yeah, most likely they have someone following a script (which doesn't make sense. i think there's plenty of geeks to hire instead of people with limited analyzing ability).
On Nov 14, 2007 12:46 PM, Alex Launi < alex.launi@gmail.com> wrote:
It's not even that, there's nothing stopping them from skipping part of the script to help you. I really think they just don't get it. If they got it, then they would realize, "This is what I would normally do, but that's not going to fit this situation, but this part of my script is still applicable, so I will skip to there." But that's not what happens. Generally.
--Alex Launi
--
Brent Saner
215.264.0112(cell)
215.362.7696(residence)
http://www.thenotebookarmy.org
Bill Gates is to hacking as Sid Vicious was to the Sex Pistols: no talent, everyone hates him, and he's just in it for the fame and money.
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