| gabriel rosenkoetter on 16 Oct 2006 15:07:13 -0000 |
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On Mon, Oct 16, 2006 at 10:15:32AM -0400, Aaron Mulder wrote: > To give a timely example, we had a Dell PowedEdge 1650 with attached > RAID die over the weekend. Talking to Dell today, they don't make the > machine any more, so they're going to replace it with a 18xx or 19xx, > which uses a different RAID controller with different data format, so > we get to lose the data. > > Well, actually, we have a backup, and they're going to drop off a new > motherboard temporarily so we can get the machine running until the > replacement arrives... But still, it would have been nice to just > take the drives out of the 1650 shell and put them into the new shell > without needing to rebuild the OS and copy all the data off/on and > all. Ah, but this is a commercial vendor issue. Their hardware failed, while you were paying them for support (I hope), and it's absolutely their fault if a motherboard failure results in your loss of data. As you pointed out, they're shipping you spare parts (presumably refurb) so that you can actually get at that data. The proposed standard would, in this case, be to their benefit, if all their systems used it but... curiously, they don't seem to care enough to require that of RAID chipsets used in their server hardware. I wonder why not? (Because it's not a problem Real enough to be worth Solving, I say.) -- gabriel rosenkoetter gr@eclipsed.net Attachment:
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