Dan Widyono on 14 Nov 2007 21:40:54 -0000 |
On Wed, Nov 14, 2007 at 01:04:13PM -0500, Mike Leone wrote: > Sure there is. I knew a guy once who did that kind of first line phone tech > support. And they weren't allowed to deviate. Even when they knew better. Seconded, from second-hand experience. Including the random monitoring. Dan W. ___________________________________________________________________________ Philadelphia Linux Users Group -- http://www.phillylinux.org Announcements - http://lists.phillylinux.org/mailman/listinfo/plug-announce General Discussion -- http://lists.phillylinux.org/mailman/listinfo/plug
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